Contact Information

For departmental E-mail address details, click here.

For Fax numbers, click here.

By Telephone:

If you are not yet a customer, dial: 0845 260 9050

For departmental direct dial Telephone numbers, click here. 

The main telephone number is  0845 260 9040. This number is answered by a real person whenever possible, however during busy periods, it will be "auto-answered"  by a computer!  You will be offered 4 choices including "Hold for the Operator".  It is not advisable to hold for the operator as the operator is busy!  If you do hold, you will be entertained by a monotonous "beep-beep" for up to 45 seconds at which time all the telephones that are not busy will ring and you will be rescued!

The other 3 choices are:

Press 1 for Service. Choose this option if you do have a maintenance agreement with us, and have a fault you would like to log, or an IT related problem you would like to discuss.  If the Service department is busy you will be redirected to the Service Administrator's voicemail.  Leave a message and you will be called back as soon as someone is available.

Press 2 for Sales. Choose this option if you do not have a maintenance agreement with us, and have a fault you would like to log, or an IT related problem you would like to discuss.  Choose this option if you would like a quotation for product supply & installation, or for a maintenance or support agreement.  If the Sales department is busy you will be redirected to the Sales Administrator's voicemail.  Leave a message and you will be called back as soon as someone is available.

Press 3 for Accounts. Choose this option only if you have an accounts related  enquiry. Do not use this option if the other departments are busy and you don't like leaving messages!  If the Accounts department is busy you will be redirected to the Accounts Administrator's voicemail.  Leave a message and you will be called back as soon as someone is available.

It is advisable to use department direct dial telephone numbers.

Department Telephone Numbers:

Service: (existing customers) 0845 260 9020

Service: (new customers) 0845 260 9050

Sales: ( all enquires for product supply and installation, or maintenance and support agreements) 0845 260 9050

Purchasing: 0845 260 9023

Accounts: 0845 260 9045

By Email:

Sales: (all enquires for product supply and installation, or maintenance and support agreements) web-sales@larch.com

Service: (existing customers) support@larch.com

Service: (new customers) support-direct@larch.com

Accounts: accounts-dept@larch.com

By Fax:

All New Enquiries: 0845 260 9051

Accounts: 0845 260 9041

Sales: 0845 260 9031

Service & Purchasing: 0845 260 9021

By Road:

For a map, click, here.

Larch Computer Services Ltd
Unit 3
Compton Place Business Centre
Camberley
Surrey
GU15 3DX
Tel:0845 260 9050
Fax: 0845 260 9051
request@larch.com

Registered in England No.1941261.  Registered Office: 128 Moggs Mead, Petersfield, Hampshire. GU31 4PY