Computer Support

Larch Computer Services offers flexible Software Support Agreements, which include: Operating System Support, Network Support (Network Operating System), Backup Software Support, Antivirus Software Support & Application Software Support to complement the Computer Maintenance & Network Infrastructure Maintenance Agreements.

Operating System Support provides for re-installation of customer supplied operating system and driver software, as required, after a hardware failure (Post Hardware Failure), or after an operating system failure (Post Hardware or Software Failure).

Network Operating System Support provides Operating System Support as above, for a server, but with the additional benefit of having the latest customer provided tape backup restored.

Telephone Support provides telephone assistance in the rectification of faults with hardware or software listed in the Agreement Schedule.

Service Pack & Driver Update Support provides post hardware or software failure download & installation of latest Service Packs, Drivers & Critical Updates as required. Only available with a Broadband connection to the Internet.

Backup Software Support provides for re-installation of customer supplied Backup Software after a hardware failure (Post Hardware Failure), or after an operating system or tape Backup Software failure (Post Hardware or Software Failure).

Operational Support

Remote Support 

Training


Larch Computer Services Ltd
Tel: 0845 260 9050   Fax: 0845 260 9051

Email: computer-support@larch.com

 

IT Support Services: Computer Services, Computer Sales, Hardware, Software & Supplies, Products & Services, Computer Networking Installations, Computer Maintenance & Repairs, Computer  Support & Training,  Computer Networks, Computers & Internet  Security, Internet Services Technical Support  Hook Aldershot  Basingstoke Reading Guildford Camberley  Horsham Maidenhead Staines Andover  Fleet  Camberley  Farnborough  Aldershot  Bracknell  Wokingham  Reading  Woking  Guildford  Basingstoke  Alton  Maidenhead  Staines  Slough  Walton-On-Thames  Haslemere  Esher  High Wycombe  Uxbridge  Newbury  Leatherhead  Petersfield  Hounslow  Hillingdon  Kingston-Upon-Thames  Ealing  Richmond-Upon-Thames  Amersham  Sutton  Hammersmith  Harrow  Brent  Horsham  Winchester  Kensington  Wandsworth  Watford  Crawley  Abingdon  Lambeth  Croydon  Westminster  Barnet  Portsmouth  Oxford  Chichester  Southampton  Aylesbury  Hemel Hempstead  London  Greenwich  St Albans  Fareham Dagenham Hampshire, Berkshire, Surrey, the Thames Valley , West Sussex, Oxfordshire, Buckinghamshire, Hertfordshire and most of the Southern UK. 

3Com Fujitsu Siemens Super Micro Adobe
Acer 1 2 Genius Tally Autocad
AOC Hewlett Packard Toshiba Lotus
APC IBM 1 2 US Robotics Mailgate
Belkin Iomega Wyse McAfee
Cisco Kensington Xerox Microsoft
Compaq Kyocera Network Associates
Computer Associates Mercury Novell
Dell Samsung Orlogix
D-Link Seagate Quark
Eicon SonicWALL Symantec
Epson Sony Veritas

 

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